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What is TBH? The Complete Guide to This Revolutionary Interview Evaluation Tool
Updated: Fri, Apr 11, 2025
Kolaru Gideon Mosimiloluwa
Introduction
Recruitment teams everywhere face the same frustrating reality: valuable feedback gets lost in the chaos of busy schedules, while candidates wait anxiously for updates that come too late—if they come at all. TBH tackles this fundamental problem head-on, transforming how teams collect, process, and share feedback throughout the hiring process. This voice-first feedback platform eliminates the writing burden that causes delays and shallow assessments, replacing it with a natural, conversational approach that captures authentic insights immediately after interviews. For recruitment agencies and internal hiring teams drowning in communication gaps and feedback bottlenecks, TBH offers a straightforward solution that benefits everyone involved in the hiring process—from hiring managers to candidates themselves.
What Makes TBH Different?
Traditional interview feedback systems rely heavily on written assessments, which create several significant problems in the recruitment process:
- Delayed Responses: Written feedback often gets postponed as busy interviewers struggle to find time to document their thoughts
- Surface-Level Insights: When feedback finally arrives, it's frequently rushed and lacks the depth needed for good decisions
- Inconsistent Formats: Different interviewers provide feedback in varying formats, making comparison difficult
- Candidate Experience Gaps: Without structured feedback collection, candidates often receive delayed or vague communications
TBH addresses these challenges through a voice-first approach that fundamentally changes how teams collect and process feedback.
Core Features of TBH
Pre-built, Editable Feedback Forms
Creating effective evaluation frameworks from scratch consumes valuable time and often leads to inconsistent assessment criteria. TBH eliminates this issue with:
- Ready-to-use template library covering common interview types
- Customizable scoring criteria to match specific role requirements
- Ability to generate scorecards on demand for unexpected interview scenarios
- Consistent evaluation frameworks across all hiring team members
These standardized yet flexible templates ensure interviews evaluate the same criteria regardless of who conducts them, while still allowing for customization based on unique role requirements.
Voice-Based Feedback Collection
The cornerstone of TBH's innovation lies in its voice-first feedback approach:
- Interviewers can share thoughts verbally immediately after interviews
- Natural language processing captures nuance and detail typically lost in written forms
- The system accepts feedback in the interviewer's authentic voice and communication style
- Time to submit feedback drops dramatically compared to traditional written methods
- More authentic, detailed impressions are captured while memories are fresh
This feature addresses the primary reason feedback systems fail—the writing burden that causes delays and superficial assessments. When interviewers can simply speak their observations, feedback rates increase substantially.
Automated Hire/No-Hire Recommendations
Consolidating diverse feedback from multiple interviewers traditionally requires manual effort and introduces potential bias. TBH streamlines this process:
- Automatic aggregation of all feedback for each candidate
- AI-powered analysis to identify patterns and consensus across evaluators
- Clear summaries highlighting areas of agreement and divergence
- Weighted recommendation systems that account for different interview focuses
- Data-driven insights that supplement human judgment
This systematic approach ensures hiring decisions incorporate all available perspectives while highlighting where additional discussion may be needed.
Enhanced Candidate Communication
Perhaps most importantly, TBH transforms the often neglected candidate experience:
- Template-based, personalized feedback emails ready for immediate sending
- Actionable insights candidates can use for professional development
- Timely communications that respect candidates' time investment
- Structured feedback that demonstrates organizational professionalism
- Options for varying detail levels depending on hiring stage
This feature alone dramatically improves employer branding by eliminating the "black hole" experience that damages company reputation and candidate goodwill.
Who Should Use TBH?
Recruitment Agencies
Agencies juggling multiple clients and hundreds of candidates benefit enormously from TBH's structured approach:
- Streamline feedback collection across dispersed client teams
- Demonstrate value through comprehensive, data-driven recommendations
- Differentiate services with superior candidate experience offerings
- Scale operations without proportionally increasing administrative burden
- Create consistent, branded communication channels regardless of client variation
For agencies, TBH transforms a core operational challenge into a competitive advantage.
Corporate Talent Acquisition Teams
Internal recruitment teams face their own unique challenges that TBH addresses:
- Align hiring managers and HR professionals on standardized evaluation criteria
- Build institutional knowledge about successful candidate profiles
- Improve collaboration between technical and non-technical interviewers
- Enhance internal reporting on recruitment process effectiveness
- Strengthen employer brand through professional candidate communications
Companies with high-volume hiring needs or distributed interview teams see particularly strong results.
Small Businesses Without Dedicated HR
Small organizations without recruitment specialists benefit from TBH's guidance:
- Access professional-grade interview templates and evaluation frameworks
- Implement structured hiring processes without recruitment expertise
- Maintain consistency when hiring responsibilities are shared across teams
- Create professional candidate experiences despite limited resources
- Develop data-driven hiring approaches typically available only to larger organizations
TBH effectively democratizes recruitment best practices for organizations of all sizes.
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Pricing Flexibility
TBH offers a flexible pricing model designed to accommodate teams of varying sizes and needs:
- Scalable plans that grow with your organization
- Affordable entry points for smaller teams and startups
- Enterprise options for larger organizations with complex requirements
- Value-focused approach that delivers clear ROI through time savings
- Custom pricing available based on specific implementation needs
This accessibility ensures organizations of all sizes can benefit from structured feedback systems.
Implementation and Onboarding
Getting started with TBH involves a straightforward process:
- Initial Setup: Create organizational account and customize branding elements
- Template Customization: Adapt existing templates or create new ones for specific roles
- Team Onboarding: Add team members and define their access levels
- Process Integration: Determine where TBH fits within existing recruitment workflows
- Training: Brief 30-minute sessions show interviewers how to provide voice feedback
Most teams report full implementation within 1-2 days, with minimal disruption to ongoing recruitment activities.
ATS Integration Roadmap
While TBH currently functions as a standalone solution, the development team actively works on integrations with popular Applicant Tracking Systems. Current customers can influence integration priorities by indicating their preferred ATS through a simple form available here.
The upcoming integration roadmap will allow TBH to:
- Automatically sync candidate information with your existing ATS
- Push feedback summaries to candidate profiles within your primary system
- Trigger feedback requests based on ATS status changes
- Create unified reporting across platforms
- Eliminate duplicate data entry requirements
This development direction ensures TBH complements rather than complicates existing recruitment technology investments.
Measuring TBH's Impact
Organizations implementing TBH typically track several key metrics to measure impact:
Process Efficiency
- Average time from interview completion to feedback submission
- Percentage of interviews with completed feedback
- Time spent administering feedback collection
Quality Improvements
- Feedback detail and comprehensiveness
- Consistency in evaluation across different interviewers
- Correlation between interview assessments and eventual job performance
Candidate Experience
- Response time to candidates after interviews
- Candidate satisfaction scores
- Referral rates from rejected candidates
- Employer review sentiment on platforms like Glassdoor
Hiring Outcomes
- Decision speed for final selections
- New hire performance correlation with interview feedback
- Hiring team satisfaction with process and outcomes
Teams consistently report significant improvements across all these dimensions, with particularly dramatic gains in feedback completion rates and candidate communication timeliness.
Best Practices for Maximizing TBH Benefits
Organizations seeing the greatest impact from TBH implementation typically follow these practices:
Standardize Evaluation Criteria
- Develop clear, role-specific competencies for assessment
- Ensure all interviewers understand evaluation frameworks
- Create consistent scoring rubrics that minimize subjective interpretation
- Review and refine criteria based on hiring outcomes
Train Interviewers on Effective Feedback
- Encourage specific examples rather than general impressions
- Focus feedback on observable behaviors rather than assumptions
- Guide interviewers to address both strengths and development areas
- Emphasize actionable feedback candidates can use for growth
Establish Clear Feedback Workflows
- Define who needs to complete feedback for each candidate
- Set expectations for feedback timing (ideally within 24 hours)
- Create accountability for feedback completion
- Designate responsibilities for candidate communications
Continuously Refine Templates
- Regularly review feedback quality and comprehensiveness
- Adjust question prompts that generate shallow responses
- Incorporate learnings from successful and unsuccessful hires
- Align templates with evolving role requirements and organizational needs
Conclusion
TBH represents a fundamental rethinking of how recruitment teams collect, process, and utilize interview feedback. By removing the writing burden that plagues traditional approaches, it unblocks the entire hiring process while simultaneously improving assessment quality and candidate experience.
For organizations struggling with feedback delays, inconsistent evaluations, or poor candidate communications, TBH offers an immediate, practical solution that addresses root causes rather than symptoms. The platform's voice-first approach aligns with how people naturally communicate, resulting in more authentic, detailed, and timely feedback throughout the hiring process.
Whether you're a recruitment agency managing multiple clients, an internal talent acquisition team, or a small business without dedicated HR resources, TBH provides the structure and efficiency needed to transform your hiring process from a potential weakness into a definitive strength.
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