Privacy Policy for TBH (https://heytbh.com/)

Last Updated: 3 Jul 2024

1. Introduction

TBH ("we", "our", or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered interview scorecard platform. It may be revised from time to time, and you will be informed when we do.

2. Information We Collect

TBH is designed to collect minimal personal information:

  • Personal Information:
    • Name, email, and phone numbers of recruiters upon signup
    • Voice recordings of interviewer feedback
    • Candidate names provided by recruiters
  • Non-Personal Information:
    • Usage data and analytics

3. How We Use Your Information

We use the collected information to:

  • Generate hire/no-hire recommendations
  • Create feedback summaries and follow-up emails
  • Improve our platform and user experience
  • Comply with legal obligations

4. Data Storage and Security

We implement industry-standard security measures to protect your information. Voice recordings and personal data are encrypted and stored securely.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Sharing of Information

We do not sell your personal information. We may share information with:

  • Service providers who assist in our operations
  • Legal authorities when required by law

7. AI Processing and Data Usage

  • OpenAI Integration: We use OpenAI's technology to process and synthesize the feedback input provided by interviewers. This allows us to generate hire/no-hire recommendations and create follow-up emails for candidates.
  • No AI Training with User Data: We want to emphasize that we do not use the feedback or any other data collected through our platform to train our AI systems. The data you provide is used solely for the purpose of delivering our services to you.
  • Data Transmission to OpenAI: When you use our service, the feedback data is transmitted to OpenAI for processing. This transmission is done securely and in accordance with our data protection standards. OpenAI's use of this data is governed by their privacy policy and our agreement with them.
  • AI Output: The AI-generated content, including recommendations and follow-up emails, is created based on the input provided by interviewers. We do not store this generated content for any purpose other than delivering it to you as part of our service.

8. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of certain data processing activities

9. Changes to This Policy

We may update this policy from time to time. We will notify users of any significant changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@heytbh.com.